At gi99 Responsible Gaming — Keep the fun, avoid the harm

Gaming should be a source of entertainment, not a burden. All responsible gaming tools and guidelines at gi99 are readily available to you. Your well-being and your family's happiness are our highest priority.

Safe Gaming 18+ Only 24/7 Assistance Set Your Own Limits
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How gi99 Keeps You Safe

Setting a Deposit Limit

Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Cooling-Off Period

When you feel like you need a break, set a cooling-off period ranging from 24 hours to 6 weeks. All gaming activity on your account will be completely paused during this time.

Self-Exclusion

If you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period under any circumstances.

Setting a Loss Limit

Decide in advance the maximum amount you're willing to lose within a given period. Once that limit is reached, your account will automatically stop all gaming activity.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, gi99 will automatically log you out and send you a reminder.

Turn Off Ads

If you feel that promotional offers or bonus notifications are influencing your behavior, you can instantly turn off all marketing communications from your account settings.

What Does Responsible Gaming Actually Mean?

Responsible Gaming means keeping gaming as a form of entertainment — not letting it become an addiction or a source of financial hardship. At gi99, we believe every player deserves a fun and controlled experience.

Responsible Gaming doesn't mean you can't play. It's about setting limits consciously, understanding your budget, and keeping gaming a small part of your life. gi99 is committed to supporting you every step of the way.

Many users in Bangladesh are coming to an online gaming platform for the first time. That's why gi99 provides full guides, easy-to-use tools, and round-the-clock support — so both new and experienced players can enjoy the game safely.

Core Principles: Gaming should be for entertainment — not as a source of income or a way to escape problems. Chasing losses is dangerous.
  • Only play with money you can afford to lose without it affecting your daily life.
  • Set a fixed budget and time limit, then stick to them.
  • Avoid gaming when under the influence of alcohol, stress, or depression.
  • Never let gaming take priority over your social or family responsibilities.

Signs of Problem Gaming

Problem gaming usually develops gradually and can be hard to recognize on your own. gi99 wants you to stay informed. If you or someone you know shows any of the signs below, it's time to take notice:

Financial Warning Signs
  • Playing beyond your budget
  • Gaming While in Debt
  • Chasing Losses by Playing More
  • Cutting household expenses to fund gaming
Behavioural Warning Signs
  • Lying About Gaming
  • Withdrawing from family and friends
  • Neglecting Work or Studies
  • Unable to Stop Gaming
Psychological Signs
  • Restlessness or irritability when not playing
  • Constantly Thinking About Gaming
  • Gaming to Relieve Stress
  • Feeling distressed after a loss
Physical Signs
  • Sleep Deprivation
  • Irregular Eating Habits
  • Spending too long in front of a screen
  • Declining physical health
If you notice any of these signs in yourself, don't panic. Use gi99's safety tools and seek professional help if needed. Asking for help is not a sign of weakness — it takes real courage.

Check Yourself

Ask yourself the questions below. If most of your answers are "Yes", that's a warning sign. Use gi99's protection tools right away or reach out to support.

Are you spending more than your set budget?

Do You Play More to Try to Win Back What You've Lost?

Have you lied to family or friends about your gaming?

Have you tried to stop gaming but couldn't?

Do you feel restless or irritable when you're not playing?

Is gaming affecting your work, studies, or relationships?

Is gaming causing more debt or stress than enjoyment?

A Simple Guide to Understanding Your Risk Level
Green — Safe (0–2 Yes answers) Low Risk
Yellow — Caution (3–4 Yes answers) Moderate Risk
Red — Seek Help (5+ Yes answers) High Risk

gi99 Safety Tools

Gi99 has developed a range of practical tools to make responsible gaming easier. These tools are completely free and can be accessed at any time from your account settings.

Deposit Limit

Set a daily, weekly, or monthly deposit cap.

Loss Limit

Your account will be automatically suspended if losses exceed a set amount.

Session Timer

Automatic logout and reminders after a set period of time.

Cooling-Off

Take a gaming break from 1 day up to 6 weeks.

Self-Exclusion

Full account deactivation for anywhere from 6 months to 5 years.

Notification Controls

Opt out of all marketing and promotional messages.

How to Use the Tools

Using gi99's safety tools is straightforward. In just a few steps, you can create a safer gaming environment for yourself:

1
Log In to Your Account

Log in to your account at gi99.bid and click on the profile icon.

2
Open Account Settings

Go to "Settings" or "Account Settings" and look for the Responsible Gaming section.

3
Choose Your Preferred Tool

Deposit limit, session timer, Cooling-Off, or Self-Exclusion — choose whichever works best for you.

4
Set Limits or Time Restrictions

Enter your preferred amount or duration and confirm.

5
Takes Effect Immediately

Lowering a limit takes effect immediately. Raising it requires a 24–72 hour waiting period.

If you have trouble setting up any tool, contact the gi99 support team directly. We will walk you through it step by step.

Protection of Minors

Gi99 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and KYC documents may be requested for suspicious accounts. If a minor is found to have registered, the account is immediately closed and all data removed.

Advice for parents: If your child uses your device, install parental control software on your browser. Keep your gi99 account secured with a strong password and never share your login credentials.

  • Age verification is required at registration
  • Identity Verification via KYC
  • Suspicious accounts suspended immediately
  • Any minor's data found on the platform is permanently deleted
  • Parental control guides and assistance are available
A Note for Parents: If you suspect your child is using gi99 or any other gaming platform, contact our support team immediately. We will act promptly.

Help & Professional Guidance

Gi99 believes no one should have to face this alone. Gaming addiction is a real issue, and with professional support, recovery is possible. If you or someone close to you is struggling, don't hesitate to reach out to us.

Live Chat
24/7 Support

Get help instantly via Live Chat from any page on the site.

You'll typically receive a detailed response within 24 hours.

Keep in Mind: Asking for help takes courage. gi99's support team will assist you in complete confidence — with no judgment or criticism.
  • Support for Gaming Breaks & Self-Exclusion
  • Guide to Account Lock & Deactivation
  • Referrals to professional counseling resources
  • Guidance is also available for family members

gi99's Commitment to Responsible Gaming

Gi99 is more than just an entertainment platform — we are committed to building a culture of responsible gaming. Our goal is for every player to enjoy a safe, fun, and controlled experience.

Gi99 treats responsible gaming as a core business principle. We continuously upgrade our safety measures, train our staff, and work to raise awareness among our players.

  • Strict 18+ Age Verification
  • All protection tools are completely free
  • Promotions Stopped for Self-Excluded Players
  • Responsible Gaming messages displayed regularly
  • AI monitoring to detect suspicious behavior
  • Partnerships with professional organizations
gi99 is committed to never engaging in any practice that harms our players. Your well-being matters far more to us than our own success.

Common Questions About Responsible Gaming

Yes. Once your self-exclusion period ends, you can request to reactivate your account. However, this is not immediate — the gi99 team will review your request before making a decision. This waiting period is intentional, to prevent decisions made in the heat of the moment.

Lowering your deposit limit takes effect immediately. However, increasing it requires a waiting period of at least 24 to 72 hours. This rule is intentional — to prevent impulsive overspending in the heat of the moment.

A Cooling-Off period is a short-term break (1 day – 6 weeks) after which your account is automatically reactivated. Self-Exclusion is long-term (6 months – 5 years) and requires manual reactivation after the period ends, subject to review.

Yes, absolutely. All your responsible gaming information and communications are kept strictly confidential. gi99 never shares this information with any third party.

Yes. If a family member is concerned, they are also welcome to contact gi99 support. We guide families on how to best support their loved ones.

Play Safe, Stay Happy

Enjoy all the responsible gaming features at gi99. Register today and start playing safely.

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